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Help · Getting paid

Sending sponsors your W-9

Keep your W-9 and other tax paperwork with your event group and email it to sponsors who ask.

For Organizers Sponsors

Why sponsors ask

A sponsor's accounting team usually needs your W-9 before they can set you up as a vendor and pay you, whether by card, invoice or check.

Upload your documents

  1. Open your event group and go to its Billing tab.
  2. Under Tax documents, choose the files and select Upload. PDF, PNG and JPEG files up to 10 MB each are accepted.

These files hold your taxpayer ID. Only organizers of the event group can download them, and they're never shown on a public page.

Send them to a sponsor

Each address gets its own email with the documents attached, so sponsors never see each other's addresses. Replies come back to you.

  1. Under Send to sponsors, tick the documents to send.
  2. Tick the sponsor contacts to send them to, or type in other addresses, such as the sponsor's accounts payable team.
  3. Add a message if you like, then choose Email documents.

Still stuck, or have feedback?

Send a question or an idea straight to our support team. We read every message.

Tell us what you were trying to do and what happened. Please don't include card numbers or passwords.