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Help · Getting paid

Paying by check

Let sponsors mail a check instead of paying online, and record it when it arrives.

For Organizers Sponsors

Turn it on

Some sponsors can only pay by check. Checks are off for every event until you turn them on.

  1. Open the event and go to its Sponsors tab.
  2. In Checks by mail, tick Accept checks by mail.
  3. Enter who checks are payable to and the address to mail them to. Add any extra instructions, like an attention line.
  4. Choose Save check settings.

Checks work without Stripe connected. Sponsors just won't see a card option until it is.

What the sponsor does

When a sponsor goes to pay an approved sponsorship, they can choose Pay by check. On an open event they choose it when they sign up instead.

We email them the amount, who to make the check payable to, where to mail it, and a memo line such as Sponsorship 2508AB67 to write on the check.

When the check arrives

The sponsorship is then paid. The sponsor appears on the event and gets a receipt showing the check number, just like a card payment. If they had also asked for a QuickBooks invoice, it's voided so it can't be paid twice.

  1. Open the event's Sponsors tab. Sponsors who are mailing a check are listed under Awaiting payment.
  2. Match the memo line on the check to the sponsorship.
  3. Choose Record a check received, enter the check number and the amount it was written for, and choose Mark paid by check.

Still stuck, or have feedback?

Send a question or an idea straight to our support team. We read every message.

Tell us what you were trying to do and what happened. Please don't include card numbers or passwords.